Although visibility into adoption and usage rates is important, the majority of respondents indicated that insights into end-user satisfaction would be most useful to them. This makes sense, as institutions don’t just need to ensure that they buy the right quantity of product – they need to be sure they’re procuring the right products in the first place. Being able to gage student and faculty satisfaction with digital products could go a long way toward helping schools better assess demand and pick the best products to use.